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When you request a book from our collection or via interlibrary loan using your ILLiad account, we send these items out to you free of charge. Included in the package you receive is a return envelope that is unique to your item. This return packaging has a label with a tracking number that is tied to the address listed in your ILLiad account. For this reason, it is important that you mail the item back from the city that is listed in your account to avoid shipping delays or possible lost packages.
If you decide to take your borrowed items with you on vacation, please do not mail them from the vacation location. Instead, contact us to see if a renewal is possible and then mail the item back to us once you return from your trip.