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By Britchi Mirela (Own work) [CC BY-SA 4.0 (http://creativecommons.org/licenses/by-sa/4.0)%5D, via Wikimedia Commons
The richest person in the world – in fact all the riches in the world – couldn’t provide you with anything like the endless, incredible loot available at your local library.
–Malcolm Forbes
We are feeling rich here at the Leatherby Libraries and hope you do, too!
By tara hunt from Montreal, Canada (Broken Computer) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)%5D, via Wikimedia Commons
Please be advised that there is a problem with the SAGE databases and the EBSCOhost eBook databases. We know you are frustrated, and we wish that we could fix it. Both companies are aware of the access problems, and they are doing their best to solve the problem as quickly as possible. As soon as we know when the sites will be up and running, we will let you know via the blog and the Brandman Twitter feed. Until then, please feel free to contact one of your Brandman librarians to see if there is a possible workaround.
By Raysonho @ Open Grid Scheduler / Grid Engine (Own work) [CC0], via Wikimedia Commons
The only thing that you absolutely have to know is the location of the library.
–Albert Einstein
Even though you may never come to our library in person, you know the way to get to the Leatherby Libraries online! It’s the next best thing.
By The original uploader was Antandrus at English Wikipedia [GFDL (http://www.gnu.org/copyleft/fdl.html) or CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/)%5D, via Wikimedia Commons
To ask why we need libraries at all, when there is so much information available elsewhere, is about as sensible as asking if roadmaps are necessary now that there are so many roads.
–Jon Bing
Many students believe that they can find all the information that a library contains by just searching the internet. Why do you think that libraries are a necessity? What information can you not find on the internet?
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By Dwight Sipler from Stow, MA, USA [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)%5D, via Wikimedia Commons
With only eight, short weeks to complete your assignments, we know that you need your resources as soon as possible, but sometimes, you need a little help figuring out how everything works. You need to be able to log on to the Leatherby Libraries website http://www.chapman.edu/library and access the databases from home. You also need to be able to request items to be sent to your home. When we receive requests, we make every effort to process them within 24 hours. Depending upon whether or not we own the item requested, it could be fulfilled within 1 day for Leatherby Libraries items, 3-4 for electronic journal articles not owned by the Leatherby Libraries, or 2-3 weeks for books not owned by the Leatherby Libraries. These turnaround times do not include weekends or holidays.
Since we want you to receive your research materials in a timely manner, we want your requests to go smoothly. Here are some of the common issues that arise and the solutions that can have you receiving your materials in time for that big paper.
Problem: I cannot log in
Logging into the databases doesn’t have to be a test of your patience if you remember these simple tips:
• Your username is the portion of your Brandman email address up to the @ symbol. For example, my email address is lrosen@chapman.edu, but my username is simply lrosen.
• Your password is the same one that you use to access your Brandman Blackboard portal.
• Do not try to start by logging in at My Library Account. My Library Account will only tell you what items you have checked out and when they are due. Trust us. The site will let you know when you need to log on by popping up a logon screen.
Problem: My set-up for an ILLiad (interlibrary loan) account was rejected
Many of the issues that we encounter with the set-up of ILLiad accounts can be solved by remembering these guidelines:
• Your username should be the portion of your email address up to the @ symbol. For example, my email address is lrosen@chapman.edu, but my username is just lrosen.
• You MUST use your Brandman username, so do not make-up one for your account. Save twilightsparkle or raidersfan for later.
• You MUST provide your Brandman email address. If the email in your ILLiad account request is not your Brandman email, the request is cancelled.
Problem: My ILLiad request was cancelled
Occasionally, you may submit a request through ILLiad and receive a cancellation notification email. Do not despair. Please read the email, and you may find out that:
• The article or book that you requested is available electronically through the Leatherby Libraries. We’ll even tell you which database it’s located in.
• The article or book that you requested is available electronically through an internet search engine such as Google. We’ll even provide you the link, so you can access it even faster.
• You did not supply enough information about the book or article that you need. For books, please supply the title and author(s). For articles, make use of the Request through interlibrary loan feature in our databases. The information will automatically populate for you.
We realize that, even if you have done everything correctly, there may still be a snag. Please make use of your Brandman librarians, Lugene Rosen lrosen@chapman.edu (714) 532-7736 or (800) 344-5756 ext. 2 or Wenling Tseng tseng@chapman.edu (714) 532-7720, or our wonderful Brandman Library Assistant, Kerry Ortloff ortloff@chapman.edu (714) 532-7718 or (800) 344-5756 ext. 1. Our goal is to make your access to the resources that you need as quick and painless as possible. Let us help you make your student life easier and less stressful.
By ALY41980 (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)%5D, via Wikimedia Commons
A library is a good place to go when you are unhappy, for there, in a book, you may find encouragement and comfort. A library is a good place to go when you feel bewildered or undecided, for there, in a book, you may have your question answered.
–E.B.White
And sometimes, a library is just a place to go to relax!
By Clavecin (Own work) [Public domain], via Wikimedia Commons
We’ve stretched our holiday break out as long as we could, but we’re back now and ready to answer your questions. Does anyone need help?
Not an actual cookie.
Finals week has begun here at Chapman University and so has the tradition of cookies and long study hours. During this hectic end of semester time, the library stays open 24 hours a day, seven days a week, to accommodate all studying needs. It isn’t unusual to see students camped out in corners in their pajamas.
In addition to the longer hours, the library also provides a variety of cookies to students, as a fun way to remind them to take a break from their hard work.
Although Brandman students can’t be here to partake in the tradition, we hope that you are doing well in your studies but also remembering to take a break for a little sugar!
By Joanbanjo (Own work) [CC-BY-SA-4.0 (http://creativecommons.org/licenses/by-sa/4.0)%5D, via Wikimedia Commons
We know that many of you have questions about the difference between a keyword search and a subject search. It can be confusing, but we are going to give you the key to unlocking which will work best for your search. First of all, let’s look at how the two differ before we examine some specifics.
Keyword—uses natural language, just like you would use in a Google search
Subject—uses language that is controlled by the database to describe your topic
Keyword—more flexible. You can combine terms in many ways
Subject—less flexible. You need to know the exact term used in the database
Keyword—looks for keywords anywhere in the document
Subject—only looks for term(s) in the subject heading field
Keyword—can return too many or too few results
Subject—if too many results are received, you can add subheadings
Keyword—may retrieve irrelevant results
Subject—results are usually highly relevant
How do you know when to use what?
Do you want to combine terms? Use a keyword search.
Do you know the appropriate subject? Use a subject search.
Is there little information about your topic? Use a keyword search.
Does your subject search return no results found? Use a keyword search.
Here’s what it looks like in action. If you want to perform a search for information about LED light bulbs, simply perform a keyword search for LED light bulbs. In contrast, the subject search may require that you use the term Light-emitting diodes.
The bottom line is this. To find the subject heading for your topic, perform a keyword search. Examine the results and find two or three that are relevant. Take a look at how those relevant articles are subject-tagged, and then perform a new search using the term(s) and changing from Keyword to Subject. Your results will be much more precise than your initial keyword search.
Once you know which option works best for your search, you will unlock the door to finding the best sources for your topic. As always, your Brandman librarians are here to help.
Kathie the Panther
“One cat just leads to another” -Ernest Hemingway
Here at the Chapman University campus, it seems that this quote has been taken to heart. On campus, we have numerous statues of our beloved Panther mascot, but we also have some feline friends of a smaller variety.
Above is Biggie the library cat hanging out between the stacks. He liked to come in and keep the reference librarians company. Cats and books go really well together, and it seems like Biggie understood this.
And this playful kitty arrived on campus this week, so we may have a new library cat! Hope you all had a great holiday weekend!
Brandman University Library Services and Resources 